Outlook mobile app keeps asking me to sign in
Outlook mobile app keeps asking me to sign in. Jan 13, 2021 · I started using the Outlook Mobile app with my business exchange email instead of the native iPhone mail app. Reboot 6. Unistall and install the app. It gave me a pop-up warning to verify that I truly wanted to disconnect from it. Moreover, you may also use built-in app support to contact our dedicated Outlook for Android team for further assistance. If there are any updates available, please update. According to your description, initially I have tried to find some official documents, if it can provide any suitable information for Microsoft Authenticator app related scenario. Poor or intermittent connectivity can sometimes cause sign-in issues with Outlook. Even if you're using the correct login info, this can still help because it will re-sync your email. For your reference: Get in-app help for Outlook for May 8, 2023 · Please first make sure your Office application is up-to-date and try the following steps to see if they could help you: a. Usually, work accounts can be disconnected in "Access work or school". Clear Cache and Cookies: Clear the cache and cookies in your web browser or Outlook app. Note: Modifying the registry incorrectly may lead to adverse consequences, please be sure to back up the registry first. Here are some steps you can try: Open Microsoft Edge. -Remove and add account again to outlook mobile. Feb 17, 2016 · I use O365 and I have enabled MFA (Multi Factor Authentication) and use App Password for each of my devices, which is recommended. Check the box next to Remember password and click Next. It lets me sign in and everything is fully installed, but it won't stop coming up with "Product Notice: There was a problem checking this device's license status. Make sure remove the OneDrive related items. Open Control Panel > User Account > Credentials Manager > Windows Credentials >Delete all MicrosoftOffice16 and MicrosoftOffice15 credentials. - Right-click the Office applications Aug 5, 2013 · That's exactly why I am now using the Outlook. 4. Select the account you want to remove and click "Disconnect". Install outlook and add account, which forced me to reinstall Company Portal and SMS authenticate myself. We sign in to our Microsoft account by organisation login (on google). Change Password. So office365 redirects to the organisation page, I sign in and I am redirected back to office. There is nothing which we can do about it. However, after my last password change at work, my phone keeps prompting even after I have updated the Outlook app password. com App rather than the original one. Try a different account on the Outlook. Please proceed to do so. - Made the following regedit changes: - Under "HKEY_CURRENT_USER\Software\Microsoft\Office\16. Feb 18, 2023 · 3. I have always used Outlook 365 on my desktop PC, but for some unknown reason today, it asked me to enter my password to log into my account. Open your phone browser and go here in the Microsoft Answers forum. In Outlook, go to File > Account Settings > Account Settings, select the Exchange account and click "Change" button. it can take a while for a representative to get back to the user. - Click on the "Programs" - Click Uninstall programs and Locate Microsoft Office in the list of installed programs and select it. Then remove all the “msteams” credentials and reboot. - Uninstalling Office and Reinstalling. To do this, press the home button on your iPad twice, swipe to find each Office for iPad app, and then swipe the preview screen up to close each app. If it is already set or the issue persists, please try to remove Apr 21, 2021 · I transferred apps from my old Android phone to the new one. I tried clearing the cache/cookies even tried different browser. Go back to support tools. com app and check if it will ask you to re-login. I entered the correct password credentials and it still keeps popping up and asking me for the password. 5. com / outlook over to Gmail and back and forth but nothing happens now. I found this in the apple forums. Why is it not retaining the app-specific password? Mar 16, 2013 · Check if you'll still be asked to sign in. The root cause should be related with the corrupted credentials. I don't use Samsung email and never have/will. Mar 26, 2022 · You may please try to remove and re-add the account on your Outlook for Android to check this issue. Feb 17, 2024 · Update options > Update Now If the app is up to date, try to repair the Gmail account: 1. Feb 24, 2020 · I'm using the desktop version of Outlook through Microsoft Office Professional Plus 2019 on a work computer running Windows 10 Education. Jan 25, 2024 · De-install the Account on your iPhone: Settings; Mail; Accounts; select the mail account linked to the iPhone; Delete account. I tried update android from 11 to 12, it cannot fix. Hello, I have been having problems on my iPhone 13 (iOS 16. I provided a private message area where you can upload the logs. This problem seems to fix. Go to reset your password. Clear Cache. Outlook. A corrupt cache leads to issues like Teams high CPU usage, screen sharing not working, keeps asking to sign in, and more I hope this helps. Prior to Uninstall of each app stop the app and clear the data then uninstall all microsoft apps: a. After using it that way for a while, now it’s asking me a third time to create an app-specific password. If the diagnostic doesn't detect any issue, but you still can't sign in to Teams, or you don't have a Microsoft 365 administrator account, select the following button to download the Assistant and automatically start the tests. It does show both email accounts. Select your email account and click Change. I hope this works for y'all as it worked for me. Below are the troubleshooting we made but issue still persistent. Teams asks me to sign in in every time I open the app. Restart the PC, once fully loaded, repair Office,> Apps & Features>Select Office your version >Modify/Repair, once the Aug 26, 2019 · From your thread, Outlook keeps asking sign in and when you tap the notification message, the Outlook app opens directly, I understand your Office 365 account works normally in your Outlook app, and your concern is the wrong notification. Under Profiles, click Passwords. Review Recent activity. Apr 29, 2024 · I understand that you want to stay logged in on Microsoft whenever you want to use MS products. Try to clear Outlook app caches on your android device (please note that this way all the cached Outlook data will be removed Mar 15, 2016 · 1. 2. or slightly different language if they are enabled for passwordless login. . Or Open Control Panel > Credential Manager > Click the Windows Credentials Icon > Remove all Outlook Credentials shown in this window. Select Settings. It started yesterday (16. Can't get rid of this no matter what I click. It's like the app is stuck in a sign in loop. This Outlook seems to sync more directly with IMAP emails, and has a separate setting for "Google. May 7, 2013 · 9. -Verify if always prompt for logon credentials is not checked => it's not checked, but still doesn't work. For the past month or so, Outlook for Android has been constantly asking me to sign in. In the Credential Manager, look for any credentials related to Outlook and remove them. After a short period I get the error: "We are having trouble accessing your account. Update Security info. You'll then be asked to sign in. 7) Scroll down and tap on “Incoming server settings. Since all the office apps share the credentials (Excel/PowerPoint/OneNote) you will have to sign in again with those apps as well. When you open the page, go to the "Help with games" section in order to find the right path to look for help. Apr 23, 2024 · In the New Outlook (which Windows forces me to use) I have multiple accounts. Windows comes with a default repair tool to fix installed apps. Step 2: In the Upload Center window, click on Settings. Then login is ok and mail is synchronizing. MicrosoftOffice15_Data:xxx or MicrosoftOffice16_Data:xxx ). When I try to add the account to my Authenticator app, it asks me for a Authenticator approval. One email address to sign in Sep 1, 2021 · 1) When I input my password I am prompted to approve the sign-in via Microsoft authenticator (fine no issue); 2) I approve the sign in but am met with the " Help us Secure your Account " screen prompting me to reset my password (annoying, but still "normal"); 3) I cannot reset my password; I enter a new password and every time I get the Aug 8, 2023 · Microsoft keeps asking for Credentials Needed on my android phone. Feb 16, 2018 · outlook app stops syncing or keeps asking for a password We have been having an issue on and off again where the Outlook app will stop syncing and asking for the password over and over again. I signed out and deleted all data and cache. Wait for a list of your apps to load, scroll down, and tap Teams from the list. And now I've just remove my email account from the original e-mail. 11. Afterward, restart your computer and try signing back into your account via Outlook and Office apps. Hulk smash. Settings => Personal (section) => Accounts => "+ add account" => Outlook. Open Outlook app 2. -Clear windows stored credentials => No Working. When I opened Outlook just now, it keeps asking me to sign in. Oct 16, 2018 · It doesn't matter if I do that, close the document and open it again, it keeps asking me to sign in. Jan 30, 2024 · We are pleased to let you know that the issue about account inability to connect to the server as it asks for credentials on any mailing application is now resolved. Jul 27, 2023 · 3) Tap on the gear icon in the bottom left corner of the screen. Open Settings and tap General from the menu. Without signing in, go to this thread then hit the Me Too button. Follow the steps below to repair Microsoft Teams on Windows and fix the app keeps asking to Jan 26, 2024 · Here's how you can do it: Press Win + R to open the Run dialog. It takes me to an App screen asking me to grant permission for Samsung Email. - Open Control Panel (click Windows button and type Control Panel). Sync and sign in issues. Oct 5, 2016 · In the meantime, we’ve posted an official acknowledgment on our support site, which we’ll keep updated with the latest information: Repeated sign-in prompts in OneNote for Mac and iOS. nl" account. Dec 17, 2020 · Sign in failed on Android phone - Samsung email needs permission. Delete/Remove the account and sign back in. A user will enter the password and try to sync and the app ask for the password again. com or Microsoft 365 account stopped syncing. Control Panel> User Accounts> Credential Manager> Windows Credentials> Remove all the Office credentials present under it. Since both my iPhones and iPads were updated to iOS 17. If not, please kindly update your Outlook for iOS to see if it helps. For more information, please check this link: Outlook and other apps are unable to connect to Outlook. Apr 22, 2024 · If you can edit the Windows Registry on your computer, follow this step to exclude Outlook from detecting Microsoft 365. Then, create the DWORD value ExcludeExplicitO365Endpoint, and give it a value of 1. This worked for me (I have a Hotmail-email address) Settings; Mail; Accounts; select the mail account linked to the iPhone; Delete account. Repair Microsoft Teams on Windows. It appears to to be completely random Apr 26, 2022 · After we re-setup their MS Authenticator, we got more options shown when we tapped into the account, and it showed options including. Select Sign-in Options: Go to the “Sign-in options” tab in Accounts. Re-open OneDrive Next, check and make sure you have the latest version of Office application installed. Common issues. Apr 28, 2023 · it says the account does not exists, and doens't allow me to create one. Nov 8, 2019 · From the issue symptom, it seems that Outlook android app keeps signing out your account and asking you to authenticate. When ever I login I see a bunch of screens pop-up and they disappear and I have no idea what it's doing. Nov 12, 2023 · Created on November 11, 2023. 0\Outlook\AutoDiscover. Microsoft Authenticator d. When I start the Outlook app it goes to straight to the "Add Account OR Create New Account" I don't get the Getting Started. Please follow my steps below to check if that could fix the sign in issue: 1. 4) Tap on your email account. In order to fix this issue, please open the keychain and remove your account. Two-step verification, also known as multi-factor authentication , helps you access your accounts more securely. Click on Account Settings > Account Settings 4. Under RESET, tap Reset <app name> Slide to enable Delete Login Credentials. I've deleted everything, cleared cache and app data, uninstalled everything, and I've never seen that option again when I add my account again. Chris, this issue *should* be fixed with the latest OneNote for iPhone and iPad update. 8) Enter your IMAP password in the “Password” field. if you don’t have notifications turned on, then when the user opens the app again and goes to support, you will see a response from the technician. Open Notifications. Dec 18, 2023 · Step 1: Go to the Start button on your desktop and type Office Upload Center in the search field. Open Settings. Outlook b. If yes, then try the workaround below to resolve this. After signing in it immidiately asks me to sign in again and again and again. Press "Windows + I" and select "Accounts > Access work or school"; 2. Can't sync calendar and contacts after set up. Disable the Always prompt for login option: Open Outlook and navigate to File > Account Settings > Account Settings. Authenticate with Outlook mobile. One of them is a "@live. I'll be glad to help you today. Mar 7, 2023 · Here is the actions done : -Reset user password => not Working. If so, I recommend you to re-login your account to Outlook app, and view whether the notification message Nov 22, 2016 · Outlook (Desktop app) keeps asking for password when trying to add email account. Install Teams and add account. The Outlook mobile app can help you complete two-step verification. Now, left-click on the result to open the app. Oct 27, 2023 · After I was able to access my emails, I turned off my computer. Nov 10, 2023 · Microsoft Teams collects cache in the background to improve loading times and overall app experience. Jul 18, 2023 · If that doesn't help, you may want to try resetting your password. But in Aug 2021 this problem come back again and require sign-in every few day. - Running SaRA. Jan 30, 2022 · First time I found this problem in late May 2021, which I started working first month. Once I clicked on the account which kept giving me pop-ups, it gave me the button I needed to click on: Disconnect. To check this, please go to the Outlook for iOS settings and try removing your accounts and add them back one at a time to see if it works. b. 10. First, open this path in the registry: HKEY_CURRENT_USER\Software\Microsoft\Office\16. From my understanding, it's something related Aug 17, 2019 · Previously when used this app and added an account it would ask me if I wanted to stay logged in. Step 3: In the Microsoft Office Upload Center Settings window, click on the Delete cached files button. Please sign in with the Office 365 account this device was activated with. -reinstall outlook. Company Portal 3. Sign in to your accounts using the Microsoft Authenticator app - Microsoft Support. I was fine on Tues 9/20/22, but it started after the update overnight that evening. - Give a different name of profile name. TURN OFF NOTIFICATIONS. Give back to the community. Jan 26, 2024 · For the last 48 hours, my iPhone 15 on iOS 17. Mar 17, 2022 · I understand that you want to remove your previous work account. Open Microsoft Edge. 3) Navigate to and delete the following key Nov 25, 2023 · In addition, you can try to repair the Office 365 application To do that: - Close all Office applications - Click the Start Windows and Go to the Control Panel on your computer. If the above doesn’t work, to further Feb 1, 2024 · Select your email account and click Change. Remove all Microsoft Office16 / 15 credentials in Control Panel >> Credentials Manager >> Windows Credentials >> then remove all the Microsoft Office credential. Dec 11, 2019 · And you can first try these suggestions to see if they can help: 1) Uncheck "Always prompt for logon credential". Can't install the Outlook app. Navigate to Accounts: In the Settings app, look for “Accounts” and click it. Go to credential manager in Windows 10 > Click on the Windows Credentials. I've tried deleting the app and reinstalling and it doesn't help; it's still doing the same thing. Then, right-click the MS Team icon on the desktop > select Properties. Nov 5, 2015 · 1. Adjust Preferences: Look for “Require Windows Hello sign-in for Microsoft accounts”. The steps are as follows: go to Credential Manager. Enter your password and click Finish. - Added "DisableADALatopWAMOverride" with a value of 1. I can't find a feature that I need. Press OK to exit. Teams c. Search for “Credential Manager” in your Windows 10 search bar. If this doesn't work, search for other Windows or Microsoft products that might have Notifications turned on. It doesnt help. One-Time password. Tap the general option at the top. The apps which need an account to be used, will always give you a prompt to log in using Microsoft account. Open the Run dialog box by pressing the Windows logo key +R. Check if it resolves the issue. Apr 1, 2024 · Go to Settings > Apps > Office >Storage> Clear cache and data. Uncheck "Always prompt for logon credential". I cannot open files in these apps as I try to access them from my OneDrive on my phone. Sep 8, 2023 · I enter my password and it goes right back to the same screen again. g. com. In Settings -> Account -> Email & Account Feb 15, 2023 · Please clear the cache of your app then restart your computer before relaunching the app. Dec 4, 2019 · To sign out, open any Office application, let’s say Word, click File>Account>Sign out and the quit all Office apps (check in Task Manager to verify that all the Office instances are closed). Feb 12, 2018 · Launch "Keychain Access" and search for all items that contain "MicrosoftOffice". 0\Common\Identity": - Added "EnableADAL" with a value of 0. dll and press Enter. " Apr 6, 2021 · I want to update my recovery email address (not my main one) but when I log into Hotmail and try to change it, its asking me to approve a sign-in request on my Microsoft Authenticator App but when I re-installed the App on my new iPhone the app asked me to add an account, so I select 'Personal' then I'm given the option of either scanning a QR code or signing in with Microsoft. Every time I open the app, a Windows Security popup window occurs asking me to login to my email account (it's a work-given Microsoft Exchange account). The app was fine earlier this week, now it's a Sep 19, 2019 · Replies (1) . Dec 6, 2020 · Same issue, re downloaded the mobile app, and got stuck in login loop, tried signing into another account, changing pass, reinstalling the app, no luck. -Outlook web access is working fine, the issue is only seen on outlook client. I am no longer receiving emails or able to send emails as I keep on getting a notice come up asking me to login, but when you do it doesn't make any difference it just keeps on coming back. Is this a scam or am I doing something wrong. Sep 2, 2019 · To login on their company email, they need to be authenticate by MFA. Sep 15, 2022 · Office apps keep asking for sign-in on iPhone. I used to be able to toggle from my @msn. Jan 30, 2022 · Below are the steps. - Click the Add … button to add a new profile. May 3, 2024 · Here are some steps you can take to troubleshoot and potentially resolve the problem: Check Internet Connection: Ensure that your device has a stable internet connection. Tap iPhone Storage or iPad Storage on the tablet. Click on File > Info 3. In the message list view, click the at the bottom-right of the screen. You are most welcome I Always beat MS Support :P. This is a common complaint on Apple forums at the Hi Ada, my name is Jose, a Teams user like you. We will wait for your response to assist you further. Mar 22, 2023 · Thank you for posting in Microsoft Community. I can no longer view any emails from this account within the Outlook app because it keeps asking me to sign in. Quit the Office applications. Click on the three dots (…) in the upper right corner. This started one week ago. Afterwards, add the account again. So MFA reset workaround doesn't work. I've tried using the Authenticator app to approve the sign-in, it will loop that too. com - Microsoft Support. The apple Mail app keeps signing me out of my Outlook email accounts since it was updated to iOS 17. Once you’re done, install and follow the prompt. Outlook app crashing. Quit the OneDrive app on your PC. it is recommended that the user turn on notifications for outlook in order to know when the technician is available. Right-click the MS Team icon on the taskbar then select Quit. Email the logs using an accessible email address. - Click the Mail and select Microsoft Outlook option. Click "More Settings" , in "Security tab", uncheck "Always prompt for logon credentials". Log in to that email address and download the attachment. Mar 7, 2023 · In reply to Francis BC's post on April 13, 2023. Aug 17, 2019 · Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. com app. Reboot 4. ”. Feb 14, 2024 · Kindly check this thread from Microsoft Authenticator Forum The Authenticator app is requesting a code from the app itself - Microsoft Q&A if it may provide nay suitable information. Make sure that you are signed in to Microsoft Community (this site) to be able to view it. 1outlook. Select the Windows Credentials option. As soon as I click login, the popup reappears. Apple says that it’s a problem with Microsoft. I know how frustrating this may be for you. Jan 24, 2024 · Here are some common issues and potential solutions: 1. Essentially I am Mar 8, 2023 · If clearing the Teams cache didn't help, please try running the MS Teams app in compatibility mode using the steps below and see if it helps. In July 2021, I tried factory reset mobile and install app then sign-in again. This should lead you to the screen which will show the work or school accounts you have. When I went back next time to access my emails, it told me again that I needed to create an app-specific password, which I did. if you don’t have notifications turned on, then when the user opens the app again Jul 19, 2023 · Troubleshooting Steps taken: - Signing out and In. Same issue. 3. May 1, 2024 · To fix the issue, I suggest you access your Windows Credential To do so Right-click on the Start button on your PC Type Credential Credential Manager in the search box Then Click on the Credential Manager or Click Open Go to Windows Credential Click on the Windows Credential Find your account information and expand it, then click Remove, and Sep 18, 2016 · Go to your android account settings, add a new account (No need to remove previous one) choose outlook and sign in. 0) with the Microsoft Office Apps (Excel, Word, Powerpoint). Click here and we’ll get you to the right game studio to help you. "Notifications Enabled". Enter Email & accounts in Windows search> Try to remove account which you want. Ensure that “Sign In Automatically” is enabled. Jan 20, 2017 · Please try the steps below and let us know the outcome: 1) Open Word, click File > Account > Sign out under User information. Highlight Gmail account in the list > Select Repair If you require any further information, then please don’t hesitate to get in contact. Let see will the problem occurs again or not. 3 keeps prompting me for my exchange password multiple times when I try to access my calendar and email using the iPhone mail and calendar app. 6) Scroll down and tap on “Advanced mailbox settings. Jan 5, 2023 · 3. Feb 6, 2023 · I keep on getting a pop up in outlook asking me to sign in but it just keeps on coming back and I cannot send or receive emails. Feb 22, 2024 · If you're using the same account to log into Windows and Edge, you can try changing your Windows account to a local account and. Please go to Settings > Accounts > Email & accounts > Accounts> Select the MS account that you are using on your apps and make sure that it is set to "Microsoft apps can sign me in". Account Information. We recommend checking out the following resources for help in regaining access to your account: the in-app support is the only support channel for outlook for android. Enter your user ID and the last name associated with your ID. Oct 16, 2018 · See this article: Install Office updates. Sep 16, 2021 · 2. Because I just can't receive e-mails unless I restart my phone. com is continuously asking for the password. I select add account and enter my Microsoft 365 business email account when I continue it doesn't redirect to the Microsoft 365 login it goes to google. For Windows 11, you can find the option to switch to a local account by going to Settings -> Account ->. - Click the Show Profiles button. Switch it off to stop the prompts. . 1. At the suggestion of MSFT support, I am trying the New Outlook. Click App notifications (top item) Scroll down until you see "Link to Windows". In the Outlook app, Go to Settings > Help & Feedback > Contact Support. We recommend checking out the following resources for help in regaining access to your account: Enter Credential Manager in Windows search and click to open it> Windows Credentials> Remove the Microsoft Office Credentials if there are any. I spoke to Microsoft and they told me it is a Gmail issue because it shows under Gmail. To purchase an app from Windows store also, we need a Microsoft account. Passwords can be forgotten, stolen, or guessed, and SMS text codes can be insecure. The password prompts happen several times a day and often it will reject the password even though it is correct. If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit. Click "More Settings", in the "Security tab", and uncheck "Always prompt for logon credentials". I’d suggest you to change a different network environment to see if it can make any difference. Search for the credentials which contains "OneDrive" in their name. Also, you may try using the Microsoft Support and Recovery Assistant by downloading it here. my name is Manuel and I am an independent advisor. In Outlook, go to File > Account Settings > Account Settings, select the Exchange account, and click the "Change" button. Same issue for me. - Select " Prompt for a profile to be used " option. Then force stopped the app and restarted the device. I hope this helps. It will fix the issue. c. I have tried to open them directly in the Excel app (or Word or PP) and I have opened them May 8, 2013 · Start Outlook. Tap log level and choose fine trace. I can't sign into the app. I add the Exchange account to Outlook for iOS and type my mail address and App Password. 5) Scroll down and tap on “Change mailbox sync settings. Delete these items. Dec 26, 2020 · I’m sorry you’ve had to deal with this. After completing the process, restart your PC and launch Outlook and see if the issue is resolved. Re-open Office Also, go to Settings > Apps > OneDrive >Storage> Clear cache and data. Scroll down and tap the support tools option. Choose your verification method and follow the prompts. I initially tried the authenticator app then switched to text messages and same ****. " I suspect that using the New Outlook will solve the constant Gmail prompt requests for login on the web, but. Type control keymgr. Apr 16, 2024 · Also, sign out via Control Panel > User Accounts > Credential Manager, and then sign out of both Windows and Web credentials. It's so frustrating that my phone keeps stuck in the loop between authenticator and Teams. Dec 1, 2020 · Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. Go to iPad Settings >In Settings, tap to select one of your Office for iPad apps such as Word , Excel, or PowerPoint. Clear Microsoft Teams Cache on iPhone and iPad. You can use Outlook to authenticate in two ways Jan 4, 2023 · Sometimes I get logged out of teams or outlook on my phone I click the little sign in button and it jumps me to the Authenticator app then a sub page in the Authenticator app pops up telling me to open Authenticator to complete the sign in but I’m already in the Authenticator app!? I can’t get around the sub page without cancelling the sign Jan 28, 2022 · You can try to delete the Office credentials and the Identity folder in Office in the registry. It’s on by default. then see if you can make the necessary changes. 20) that i can't log in to my Hotmail/outlook email on my Samsung Galaxy S10 phone. Now, tap the Offload App option to clear cache and other temp data. All my sign in information is already there including my password. so I clicked ok but it keeps popping up again. Restart the computer, and then log in to the user's Office 365 Portal and perform the Office 2016 installation again from the Office 365 Portal. Delete phone partnerships. Tap the send logs option. 12. 1. Now, could you try to remove your credentials from Credential Manager. Hello My accounts recently Select the Settings app. Nov 20, 2018 · 4. Here it is. Oct 22, 2020 · Settings --> Accounts --> Access work or school. The most promising approach is to remove the account and re-add it as an exchange account, not Outlook. And remove all of them. Tap the settings option. Delete the Identity folder in Office in the registry. How can I approve on the Authenticator app when the account is not added there in the first Jun 20, 2022 · We don't use MS MFA in our organisation. In the meantime, I would like to share some information with you, since we have dedicated support team for Microsoft Authenticator related query. Restart Mac, launch Word and sign into your account again. 2) Clear the Windows credentials: go to Control Panel > Credential Manager > Remove the Windows Credentials (e. Based on the screenshot you provided, this could be related to cached account in your Outlook. However, it always keep asking them to sign in even though they already did several times. Password is set within the Outlook Mobile app. Sep 22, 2022 · Outlook keeps asking me to sign into my gmail accounts I keep getting the prompt to sign into my gmail again, (both work and personal, so it's not the account), repeatedly during the day. yg di tx jr vt kg ev rn rg nx